Policies
Ordering & Payment
For orders of less than $250, full payment via PayPal, Venmo, or check payable to "Sweet Whimsy Shop" is required to secure your reservation. Payment is non-refundable. For orders of more than $250, a 50% nonrefundable deposit will be required. Full payment is due 2 weeks prior to the scheduled delivery/pick-up date.
Depending on availability, turnaround time is usually 2-4 weeks. Smaller orders may be processed sooner. In some cases, orders can be rushed for an additional fee.
Depending on availability, turnaround time is usually 2-4 weeks. Smaller orders may be processed sooner. In some cases, orders can be rushed for an additional fee.
Pick-up & Delivery
No shipping available. Cake pops, Cakesicles, Marshmallow pops, Chocolate-dipped pretzels, and Chocolate-covered Oreos are currently available only through pre-order, or at local pop-up or market events. There is no "brick-and-mortar" store for clients to visit. Free pick-up is available in Richmond Hill, Georgia. Delivery to Savannah area locations may be arranged, with a minimum order and delivery fee.
Refund & Exchange Policy
Deposits (for orders of more than $250) and full-payments of less than $250 are nonrefundable.
No refunds or exchanges on cake pops or other food items that have been delivered or picked-up.
No refunds if the client fails to pick-up the cake pops at the agreed upon date/time/location.
No refunds or exchanges on cake pops or other food items that have been delivered or picked-up.
No refunds if the client fails to pick-up the cake pops at the agreed upon date/time/location.
PLEASE NOTE: THESE CAKE POPS ARE MADE IN A COTTAGE FOOD OPERATION
THAT IS NOT SUBJECT TO STATE FOOD SAFETY INSPECTIONS
THAT IS NOT SUBJECT TO STATE FOOD SAFETY INSPECTIONS